Vol. 13(1), pp. 10-17. , 2024.

ISSN: 2384-6151

https://doi.org/10.14662/ijebm2024305

 

 

Full Length Research

 

The Role of Office Management Technology in Enhancing Administrative Processes in Isa Mustapha Agwai I Polytechnic, Lafia-Nasarawa State.

 

1Anvah Moses, 2Daniel Mercy Ashedzi and 3Amos Anyesha Audu

 

1Department of Office Technology and Management, School of Communication Technology, Isa Mustapha Agwai I Polytechnic, P.M.B 109 Lafia-Nasarawa State. 2Department of Business Administration and Management, School of Administration and Business Studies, Isa Mustapha Agwai I Polytechnic, P.M.B 109 Lafia-Nasarawa State. 3Department of Business Administration and Management, School of Administration and Business Studies, Isa Mustapha Agwai I Polytechnic, P.M.B 109 Lafia-Nasarawa State.  

Corresponding author: anyeshaamos@yahoo.com  

 

 

12 Accepted August 2024

Abstract

 

This study examines the role of Office Management Technology (OMT) in enhancing administrative processes in Isa Mustapha Agwai I Polytechnic, Lafia. The increasing integration of technology into administrative operations has revolutionized traditional office practices, leading to improved efficiency, accuracy, and communication. The study explores how various OMT tools such as automated filing systems, enterprise resource planning (ERP) software, and digital communication platforms are utilized within the institution to streamline administrative tasks. The study adopts a mixed-methods approach, combining quantitative surveys with qualitative interviews of administrative staff, lecturers, and key stakeholders. It investigates the extent of technology adoption, its impact on workflow efficiency, and the challenges faced in implementing and maintaining such systems. Findings indicate that OMT significantly reduces manual errors, enhances decision-making processes, and improves service delivery to students and staff. However, challenges such as inadequate training, resistance to change, and limited infrastructure hinder the full potential of these technologies. This study underscores the importance of continuous investment in technology infrastructure and capacity-building programs to ensure sustainable improvements in administrative efficiency. It also highlights the need for robust policies that support technology integration in academic institutions.

 

Keywords: Office Management Technology, Administrative Processes, Higher Education, Efficiency, Technology Integration.

 

Cite This Article As: Anvah M., Daniel, M.A. Amos, A.A (2025). The Role of Office Management Technology in Enhancing Administrative Processes in Isa Mustapha Agwai I Polytechnic, Lafia-Nasarawa State. Inter. J. Econ. Bus. Manage. Vol. 13(1), pp. 10-17.